Change how your policy renews
You can set your policy to renew automatically. Or, if you prefer, you can do this yourself each year at Renew your home insurance.
In order to amend your settings, we need to know when your policy is due to renew.
Choose the option that is right for you.
When is your policy due to renew?
My policy renews in the next 33 days
- If you want to turn on automatic renewal, you can do this after you have renewed your policy. Just go to Renew your home insurance or call us.
- If you want to turn off automatic renewal but still want to renew your policy, get in touch and let us know. Once you do, your policy will renew one last time, then will not automatically renew again.
- If you do not want to renew your policy at all, you can set your policy to cancel at your renewal date.
My policy renews more than 33 days from today
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Here is how it works:
- We will let you know when it is time to renew and what your new price will be.
- If you are happy to keep your policy, we will renew it for you. You can still cancel or make changes to your policy at any time.
- We will set your policy to renew each year unless you tell us otherwise.
- You can turn automatic renewal off at any time.
To turn on automatic renewal, just contact us.
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Here is what it will mean:
- When it is time to renew your policy, we will send you a renewal pack with your new price.
- If you would like to make any changes, just get in touch.
- Once you are happy to renew your policy, let us know, and we will take care of the rest.
- If we do not hear from you, then your policy will end and you will not be covered.
You can turn automatic renewal back on at anytime.
Why renew automatically?
If you set your policy to renew automatically, we will still send you details of your cover and price in good time before your policy is up. When your policy renews, you will not pay more than if you were a new customer.
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- Take some of the effort out of renewing your policy. If we do not hear from you, we will set your policy to renew each year. You will not need to give us a call unless you want to make any changes.
- Get peace of mind, knowing you will not have gaps in your insurance cover.
FAQs
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You can find your renewal date on the documents we sent when you started your policy or the last time you renewed it.
If you use Internet Banking, you can also check your renewal date online. Just select your home insurance policy on the account overview page.
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Your renewal letter will tell you what you need to do to renew your policy.
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Yes. You can cancel or change your policy at any time.
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