Contact us

You can call us or contact one of our Private Banking offices listed below.

Call us

For your day-to-day banking needs, please call the Private Banking Service Centre, to talk about your accounts, make payments, setup standing orders, check balances and more. Calls may be monitored and recorded. Calls cost may vary depending on your service provider.

Private Banking Service Centre – 0345 300 2750 (Lines are open 8am – 8pm, seven days a week. Closed on Bank Holidays)
From abroad - +44 207 481 2138

Our locations

Write to us

If you need to write to us please use the address below for our correspondence centre, where we will be able to deal with your requests quickly. If you write to us at any of our other addresses it may take longer to respond.

Lloyds Private Banking
Ground Floor
3 City Park
The Droveway
Hove, East Sussex

To apply for our Private Banking service, you’ll need to have: at least £250,000 in savings and/or investments with Lloyds Bank, and/or at least a £750,000 mortgage with Lloyds Bank, excluding personal pensions or property.

Find out if Private Banking is right for you

Request a call back

Get in touch with us.

No charges for the initial meeting to discuss your individual circumstances and objectives.

No obligation to take any of our services or products.

Any charges that apply and what these cover will be explained and agreed with you before any services or products are provided to you.

Speak to us

Lines are open Monday to Friday from 09:00 to 17:00 (Tuesday and Thursday until 19:00) and Saturday from 09:00 to 13:00. Excluding Bank Holidays. Calls may be monitored and recorded. Calls cost may vary depending on your service provider.

0345 366 2725


+44 207 481 2138

Lost or stolen cards

If your card is lost or stolen, call us immediately to report it.

0800 096 9779

If you’re calling from abroad:

+44 1733 347 007

Help and Support

It is important to deal with any money worries as soon as you can. Our specially trained
colleagues are by your side to support you when needed.

Mortgage Charter

We have signed up to the government’s Mortgage Charter. This means we’ve agreed to work closely with the government to give mortgage customers the right support.

Pre Arrears Support

If you are concerned about meeting your Loan payments and wish to discuss support options available to you including Mortgage Charter support, please contact us on.

Tel: 0800 074 4452


Lines Open 9 till 5 (Mon – Fri)

Post Arrears Support

If you find yourself already behind on payments, please contact us on.

Tel: 0800 096 4387


01733 462665 from overseas

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.

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