Our Private Banking and Advice Managers are based throughout the UK. Depending on the services for which you are eligible, your Private Banking and Advice Manager will be contactable either in one of the offices detailed below or over the telephone.
For your day-to-day banking needs, please call the Private Banking Service Centre, to talk about your accounts, make payments, setup standing orders, check balances and more. Call costs may vary depending on the service provider.
3rd Floor 2 City PlaceBeehive Ring RoadGatwickWest SussexRH6 0PA
4th Floor 10 Canons WayHarboursideBristolAvon & SomersetBS1 5LF
4th Floor St William HouseTresillian TerraceCardiffWalesCF10 5BH
Ground FloorJellicoe HouseBotleigh Grange Hedge EndSouthamptonSO30 2AF
If you need to write to us please use the address below for our correspondence centre, where we will be able to deal with your requests quickly. If you write to us at any of our other addresses it may take longer to respond.
Lloyds Bank Private Banking
31-33 Perrymount Road
If you have a complaint, please contact your Private Banking and Advice Manager.
Write to us: Lloyds Bank, Customer Services, BX1 1LT
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Address: Financial Ombudsman Service,
If we need to contact you, we may call from various telephone numbers, such as 0808 143 0173, local office numbers or Private Banking and Advice Manager's mobile numbers.
We are fully committed to the regulations set out by OfCom and follow strict processes to ensure we comply with them. We will also only contact you about our products and services according to your personal preferences of contact via letter, phone, email or text.
Before any services or products are provided to you we will explain what advice we can give and what products and services this covers, and any advice or product charges that apply and agree these with you.
Get in touch with one of our Private Banking and Advice Managers.
No charges for the initial meeting to discuss your individual circumstances and objectives.
No obligation to take any of our services or products.
You can call us to arrange an appointment or ask a question.
Lines are open Monday to Friday from 09:00 to 17:00 (Tuesday and Thursday until 19:00) and Saturday from 09:00 to 13:00. Excluding Bank Holidays. Call cost may vary depending on your service provider.