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Finding us is easy

Our Private Banking and Advice Managers are based throughout the UK. Depending on the services for which you are eligible, your Private Banking and Advice Manager will be contactable either in one of the offices detailed below or over the telephone.

Call us

For your day-to-day banking needs, please call the Private Banking Service Centre, to talk about your accounts, make payments, setup standing orders, check balances and more. Call costs may vary depending on the service provider.

Private Banking Service Centre - 0345 300 2750
From abroad
- +44 207 481 2138

Our locations


Gonville Place95-97 Regent StreetCambridgeCB2 1BQ


3rd Floor 2 City PlaceBeehive Ring RoadGatwickWest SussexRH6 0PA


Connaught HouseAlexandra TerraceGuildfordGU1 3DA

London City

4th Floor33 Old Broad StreetLondonEC2N 1HZ

London Mayfair

21-23 Hill StreetMayfairLondonW1J 5JW

St. Albans

Gladstone Place36-38 Upper Marlborough RoadSt. AlbansHertsAL1 3UU


22/26 Ock StreetAbingdonAbingdonOX1 5SW


125 Colmore Row,BirminghamBirminghamB3 3SD


4th Floor 10 Canons WayHarboursideBristolAvon & SomersetBS1 5LF


4th Floor St William HouseTresillian TerraceCardiffWalesCF10 5BH


234 High StreetExeterExeterEX1 9UQ


Ground FloorJellicoe HouseBotleigh Grange Hedge EndSouthamptonSO30 2AF


11 Treyew RoadTruroTruroTR1 3AN


3-5 Albyn PlaceAberdeenAberdeenAB10 1PY


The MoundEdinburghEdinburghEH1 1YZ


110 Vincent StreetGlasgowGlasgowG2 5ER


3rd FloorLisbon House116 Wellington StreetLeedsLS1 4LT


1st Floor5 St Pauls SquareLiverpoolL3 9SJ


7th FloorSpring GardensManchesterM2 1EN


Black Horse HouseSandyford RoadNewcastleNE1 8HQ

Write to us

If you need to write to us please use the address below for our correspondence centre, where we will be able to deal with your requests quickly. If you write to us at any of our other addresses it may take longer to respond.

Lloyds Bank Private Banking
31-33 Perrymount Road
Haywards Heath
West Sussex
RH16 3SP

If you have a complaint, please contact your Private Banking and Advice Manager.

Write to us: Lloyds Bank, Customer Services, BX1 1LT

Call us: 0345 3000 000
If you need to call us from abroad, please call us on 01733 347 007.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Address: Financial Ombudsman Service,
Exchange Tower,
E14 9SR

Free phone: 0800 023 4567,
Low-cost phone: 0300 123 9123,

If we need to contact you, we may call from various telephone numbers, such as 0808 143 0173, local office numbers or Private Banking and Advice Manager's mobile numbers.
We are fully committed to the regulations set out by OfCom and follow strict processes to ensure we comply with them. We will also only contact you about our products and services according to your personal preferences of contact via letter, phone, email or text.

Before any services or products are provided to you we will explain what advice we can give and what products and services this covers, and any advice or product charges that apply and agree these with you.


Book an appointment

Get in touch with one of our Private Banking and Advice Managers.

No charges for the initial meeting to discuss your individual circumstances and objectives.

No obligation to take any of our services or products.



Speak to us

You can call us to arrange an appointment or ask a question.

Lines are open Monday to Friday from 09:00 to 17:00 (Tuesday and Thursday until 19:00) and Saturday from 09:00 to 13:00. Excluding Bank Holidays. Call cost may vary depending on your service provider.

Lost or stolen cards

If your card is lost or stolen, call us immediately to report it.