Making payments and changes to your mortgage

A fee may be payable for these services. See our schedule of charges [pdf 156kb] for details.

Your property may be repossessed if you don't keep up repayments on your mortgage.

Setting up a direct debit

If you have a Premier International Account with Lloyds Bank

Multi-Currency Deposits

All deposit accounts held with Lloyds Bank plc in Asia have now been returned to customers or are placed in escrow. If you had a deposit account with us but not had the funds returned to you, contact us at imssupport@lloydsbank.co.uk.

Get in touch

Customer Service Hotline

These details are for existing International Mortgage Service customers only. If your query relates to any other Lloyds account, contact them directly.

email ims@lloydsbank.co.uk

Call us - UK time and business days

International Number - (44) 01422 861098
UK Free phone - 0800 092 7227
UK Inclusive minutes - 0345 835 6612

Open 7am to 5pm

Currency switching instructions – 8am to 4pm.

You may also like

International mortgage glossary

Buying a property can be a complex process. Understanding the key terms can make it simpler.

Glossary

International savings

Save money in multiple currencies with our range of savings accounts.

International savings accounts

International Private Banking

For individuals with £250,000 (or currency equivalent) or more to deposit with Lloyds International or Lloyds International Private Banking.

International Private Banking