What to expect
We’ll ask you for details about the person that’s died and your relationship to them. If you haven’t found a will, don’t worry, we can still help. If you have any questions, you may want to make a list and we'll do our best to answer them all.
We’ll also need to speak to the executor or next of kin. If that’s you, then you’ll need:
- The death certificate
- Proof of your identity
- Cards and cheque books to help us find and protect the accounts.
You can use your passport or photo driving licence as proof of identification. If you don’t have one of these, when you contact us, we’ll let you know the other types of ID we accept.