Contact us

I want to call the International PhoneBank

If you are an International customer, you can call us on the numbers below:

8am - 8pm, Monday - Sunday. Not all Telephone Banking services are available 24 hours a day, seven days a week.

From the UK:

03457 449900

From outside the UK:

+44 (0) 1539 736626

Declined cards or unrecognised transaction

Worldwide:

+44 (0) 1539 736 636

Telephone Banking

Emergency Numbers – 24/7

Lost and stolen cards

From the UK:

01539 736 626

From outside the UK:

+44 (0) 1539 736 626

Open a new account

Get help selecting an account

Internet Banking Helpdesk

From the UK:

0345 603 0955

From outside the UK:

+44 (0) 1539 741 478

8am - 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.

You can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages.

Sign Video services are also available if you’re Deaf and use British Sign Language.

Internet Banking

Former WWS Customers

From the UK:

0345 300 0000

From outside the UK:

+44 173 334 7007

Lines are open 24/7 and our advisers are available 8am - 8pm, seven days a week, if you’d like more information. Not all Telephone Banking services are available 24 hours a day, seven days a week. Calls may be monitored or recorded. Call costs may vary depending on your service provider.

Help and service enquiries

  • If your complaint relates to an account held with Lloyds Bank in the UK then please submit your complaint online.

    If your complaint relates to an account held in the Isle of Man, Jersey or Guernsey submit your complaint online.

    Do not send confidential information as messages sent by email may not be secure and may be intercepted by third parties.

    If you send confidential information, we cannot be responsible for any loss you may suffer as a result.

    Alternatively call

    From the UK: 03457 449 900
    From outside the UK : +44 (0) 1539 736 626

    Our International PhoneBank opening hours are listed above.

    Write to:
    Lloyds Bank International
    Customer Relations
    Villiers House
    2 Victoria Street
    Douglas
    Isle of Man
    IM1 2LN.

Open a new account or service

Emergency numbers - 24/7

Email Need to know

  • Important information about keeping your personal information safe online:

    • Do not send confidential information as messages sent by email may not be secure and may be intercepted by third parties
    • If you send confidential information, we cannot be responsible for any loss you may suffer as a result.