Sterling online banking

Your guide to using your sterling accounts online.

 

What you can do in online banking

  • View balances and recent transactions.
  • Transfer up to a maximum of £25,000 each day to someone else in UK or £100,000 abroad.
  • Unlimited transfers between your own Lloyds accounts.
  • Make UK bill payments, such as credit card and utility bills.
  • View and cancel direct debits.
  • Set-up, change or cancel standing orders.
  • Online cheque deposit.
  • View and manage paper statements.
  • Personalise account names.
Register now

    • International Plus Account.
    • International Classic Account (sterling only).
    • Premier International Current Account (sterling only).
    • International Current Account (sterling only).
    • International Regular Saver Account.
    • Island Current and Savings Accounts.

    Account not listed here? Try currency online banking.

  • 1. Complete the online form

    You'll need your account details.

    On the first page of registration, you'll need to enter some personal details so we can identify you.

    The second page is where you select your online banking log in details. Choose a memorable username which is 9-30 characters. You'll also need to set a password which is 8-15 characters, avoiding anything too simple such as ‘abcd1234', which may be easy for others to guess.

    Register for online banking

    2. We'll call you

    Next, we'll call you to verify that it's you registering for online banking. You can choose which number we call you on as long as we have it on record.

    Clear instructions on how to complete this part of registration are provided both on screen and when we call you.

    If we’re unable to call you, we will send an activation code to your home address within a few days.

    3. Log in

    If you successfully completed our security call, you can log in straight away using the username and password you chose during registration. We'll then ask you to set up some memorable information which you'll need every time you log in.

    If an activation code is being sent to your home address, you will be able to log in once this has arrived. Once received, log in using your chosen username and password and then we'll ask you to enter this activation code.

    Once logged in successfully you will be given the tour of online banking and you'll be able to enjoy all the great benefits banking. 

Sterling online banking features

24/7 worldwide access

Access your money from anywhere in the world, at any time.

Enhanced online security

We take extra steps to make sure your money and accounts are safe.

International payments

You can use your sterling account to make online international payments.

Online banking security

  • Fraud detection systems

    We can detect unusual transactions on your account and may contact you to confirm you’re the originator of the request if we believe it may be fraudulent.

    Automatic log out

    If you accidentally forget to log out of online banking, we'll log you out automatically after 10 minutes. This reduces the risk of someone else accessing your account.

    Secure sessions

    When you bank online with us, you’re in a secure session protected by the industry standard 128-bit SSL encryption protocol, which keeps your personal information private as it travels between your browser and our servers.

    You can tell a site is secure when the web address begins with “https:” and, in some browsers, by a closed padlock icon. This indicates that SSL is active and your details are safeguarded. 

  • When you set up a new recipient, bill payment or standing order, you'll receive an automated call asking you to confirm details about your transaction and then to enter a 4-digit number that will appear on your computer screen into your telephone keypad.

    All you'll need is a telephone near you. You'll be able to choose which number we call you on, provided it's a number we already have for you.

    This ensures the instruction is genuinely coming from you. In the unlikely event that a fraudster acquires your login details, they are unlikely to have access to your phone as well. Without your phone, they won't be able to transfer money away from your accounts.  

  • Your username is specific to you, and we’ll always ask you to confirm your password and 3 characters of your memorable name from a drop-down list when you log in.

    This protects you from viruses that try to capture your details, because:

    • you never give all your memorable information at once
    • you don't type your memorable information.

  • If someone repeatedly attempts to log in to your online banking account with incorrect details, we disable all access to the service as a security measure.

    If you accidentally disable your access by entering the wrong details, you can reactivate your account easily.

    1. Go to the log in page.
    2. Select 'Forgotten password and memorable information'.
    3. Follow the on-screen instructions.

Getting started online

 

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Continue to app

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

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Ways to bank

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