Currency online banking

Your guide to using your currency accounts online.

 

Useful information

To register you will need:

  • a valid email address
  • your account number
  • your sort code
  • a valid telephone number.

Security information

Register for online banking

    • Euro and US Dollar International Classic Account
    • Euro and US Dollar Premier International Current Account
    • Euro and US Dollar International Current Account
    • International Instant Saver
    • International Bonus Saver
    • International Incentive Saver
    • Fixed Term Deposits
    • Money Market Call Account (including Islands).

    Account not listed here? Try sterling online banking.

Currency online banking features

24/7 worldwide access

You get 24/7 worldwide access to your accounts with our international mobile banking app (currency accounts) and online banking.

Free international payments

We won’t charge you for sending or receiving international money transfers. Correspondent and recipient bank charges may apply.

Enhanced security

We're keeping your online banking service secure so you can bank online safely.

Managing your currency accounts online

Managing your money online

  • View balances and recent transactions.
  • View and manage your statements: switch paper statements on or off.
  • Transfer money between your accounts.
  • Send up to £100,000 each day to almost anywhere in the world.
  • Make free international payments.
  • Set-up, change or cancel standing orders.
  • Request a bankers draft.

We won’t charge you for sending or receiving international money transfers. Correspondent and recipient bank charges may apply.

Manage your online banking service

  • Request a change of address online.
  • Update your email address and telephone numbers.
  • Reset your password and memorable name.
  • Retrieve your username.
  • Contact us with secure messages.

  • 1. Complete the online form

    You'll need:

    • a valid email address
    • your account number
    • your sort code.

    2. We’ll call you straightaway to verify your identity

    Select a telephone number we have for you and we’ll automatically call you back to verify your identity.

    3. Log in straight away

    We’ll give you your username at the end of the process so you can log in and start managing your money straight away.

    We’ll also send you a letter in the post confirming your registration and username. Keep this letter in a safe place.

    Register for online banking

Online banking security

  • Fraud detection systems

    We can detect unusual transactions on your account and may contact you to confirm you’re the originator of the request if we believe it may be fraudulent.

    Automatic log out

    If you accidentally forget to log out of online banking, we'll log you out automatically after 10 minutes. This reduces the risk of someone else accessing your account.

    Secure sessions

    When you bank online with us, you’re in a secure session protected by the industry standard 128-bit SSL encryption protocol, which keeps your personal information private as it travels between your browser and our servers.

    You can tell a site is secure when the web address begins with “https:” and, in some browsers, by a closed padlock icon. This indicates that SSL is active and your details are safeguarded. 

  • We're introducing extra security measures to currency online banking.

    When you pay someone for the first time, log in on a device that you haven’t listed as trusted or change your personal or log in details, you’ll receive an automated call asking you to confirm details about your transaction and then to enter a 4-digit number that will appear on your computer screen into your telephone keypad.

    You already do this when setting up a new recipient or standing order, but we are expanding the number of transactions we use extra security measures to keep you safe.

    All you'll need is a telephone near you. You'll be able to choose which number we call you on, provided it's a number we already have for you.

    This ensures the instruction is genuinely coming from you. In the unlikely event that a fraudster acquires your login details, they are unlikely to have access to your phone as well. Without your phone, they won't be able to transfer money away from your accounts. 

  • Your username is specific to you, and we will always ask you to confirm your password and 3 characters of your memorable name from a drop-down list when you log in.

    This protects you from viruses that try to capture your details, because:

    • you never give all your memorable information at once
    • you don't type your memorable information.

  • If someone repeatedly attempts to log in to your online banking account with incorrect details, we disable all access to the service as a security measure.

    If you accidentally disable your access by entering the wrong details, you can reactivate your account easily.

    1. Go to the log in page.
    2. Select 'Forgotten password and memorable information'.
    3. Follow the on-screen instructions.

Getting started online

 

International banking app

International banking on the go.

  • Simple and secure login.
  • Fast, convenient and secure.
  • Easily manage your accounts.

Online banking

Log in to mange or your accounts on our secure website.

Log in

Register

International banking app

Use our app for international banking on the go.

  • Simple and secure login.
  • Fast, convenient and secure.
  • Easily manage your accounts.
Continue to app

Online banking

Log in to mange or your accounts on our secure website.

Log in

Register

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