Log on to International Banking Services

If you don’t already use Internet Banking, find out how to register.

Sterling Internet Banking

User IDs made up of 9 digits

  • Premier International Current Account (Sterling only)
  • International Current Account (Sterling only)
  • International Regular Saver Account
  • Islands Current and Savings Accounts
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Currency Internet Banking

User ID starting with C, for the following accounts:

  • Euro and US Dollar Premier International Current Account
  • Euro and US Dollar International Current Account
  • International Instant Saver
  • International Bonus Saver
  • International Incentive Saver
  • Fixed Term Deposits
  • Money Market Call Account (including Islands)

  • Advance notice

Due to essential maintenance Internet Banking will be unavailable between:

  • 08:00 –16:00 UK time Saturday 13 April
  • and 08:00 – 16:00 UK time Sunday 14 April.

We apologise for any inconvenience.

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Other services

For International commercial and business customers go to the Islands Commercial site

For local UK accounts go to the UK site

Internet Banking helpdesk

Internet Banking helpdesk

From the UK, call:

0345 603 0955

Outside the UK, call:

+44 (0) 1539 741 478

You can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages.

Sign Video services are also available if you’re Deaf and use British Sign Language.

Our automated services are available 24/7.  If you need to speak to an adviser not all Telephone Banking services are available 24 hours a day, seven days a week. 

Contact us for contact numbers and opening times which may vary depending on the service that you require. Call charges may vary.

Staying safe online

Staying safe online

We're committed to making online banking as safe as possible but there are also steps you can take to stay safe.

Find out about the latest online threats and what you can do to protect yourself.

More about online security

Check you're eligible

Check you're eligible

Our Services are available in many countries but not all and are also subject to other eligibility criteria.

Answer a few simple questions to find out if you're eligible.

Check eligibility