Social media scams

Fraudsters like to use social media to try to scam people.

This guide tells you what to look out for and how to stay safe. 

If you use social media, be careful with what you share and who you connect with online.

Make sure your settings are on private. And log off after use to stop anyone getting into your account.

Tips to beat social media scams

  • Fraudsters can open fake accounts or break into other people’s accounts to send scam messages. They can pretend to be a friend or your family. And they often ask for money or banking details.

    If you get a message like this, call the sender on a number you trust to make sure it’s real. Don’t use a number from a message as this could be part of a scam. 

  • What you share on social media can be seen by lots of people. So keep important details private to stop them being used by others.

    Only connect with people you know. If you’re not sure who someone is, don’t connect with them.

    If you have to register for a site or to enter a competition or quiz, make sure it’s safe before you give any personal details.

    And be careful what you click on. Fraudsters can use links within a message to send you to a fake site or to put a virus on your device.

  • Choose a new, strong password for every account or site you use.

    Don’t use your personal details to create a password. Fraudsters may search through your social media to help them guess your passwords or to try to steal your identity.

Think you've fallen for a scam?

You should contact us right away if you think you've been scammed. We can then guide you on what to do next.

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