Customer support and financial wellbeing

Helping you manage your money through life's journey. Whether its key life events, health challenges or money worries, we’re here to support you.

Support with managing your money

Woman at train station concourse, with mobile, stood underneath electronic timetables.

Money management

Tools, tips and advice.

Everyday money management

Top budgeting tips

Stay in control of your spending.

Explore our range of tips and

Mortgage and personal account reviews

Speak to us.

Support with money worries

Before you contact us

To save time and give you the best help we can, please have these things to hand:

  • Your account numbers.
  • Your monthly income and expenditure.
  • And a pen and paper to jot things down.

To help you, we will:

  • Go through your money to see what’s worrying you.
  • Let you know about the help you may be able to get.
  • Tell you where you can find extra help.

Talk to us in branch

Book a Helping Hand appointment to review your finances with a Banking Consultant in branch. They can help find ways to make your money go further and manage your budget better.

Find a branch near you or call us to book an appointment on: 

From the UK call: 03457 449900

From outside the UK call: +44 (0) 1539 736626

Our automated services are available 24/7.  If you need to speak to an adviser not all Telephone Banking services are available 24 hours a day, seven days a week.

Contact us for contact numbers and opening times which may vary depending on the service that you require.