To ensure security for our customers and staff and to help maintain service quality, some calls may be recorded and monitored.
Messages sent by email may not be secure and may be intercepted by third parties. For these reasons, please do not use email to send us communications which contain confidential information as we require these communications to be in writing.
Please also do not use email for correspondence that needs our immediate attention - please contact our Customer Service team directly. If you disregard this warning and choose to send us confidential information, you agree that you do so at your own risk and that you will not hold Lloyds Bank responsible for any loss that you suffer as a result.