Relationship Managed Service
We combine modern banking with a long-standing tradition of exceptional service, offering you the flexibility and choices you need to manage your finances effectively.
Deaf or hearing impairment
Support to help make banking easier if you are Deaf or have a hearing impairment.
Signly
To view British Sign Language (BSL) translations of this site, select the 'On' button below. If a page has not been translated yet, select 'Request Translation' and we'll provide a BSL version in less than a week.
The service is free to Deaf users. It is signed by qualified sign language translators.
You will need to enable cookies on your device for this service to work.
Support if you have a hearing impairment
Relay UK
If you are Deaf, or have a hearing or speech impairment, you can contact us using Relay UK.
Either dial 18001 followed by the phone number, or use the Relay UK app.
When calling, opening hours for specialist departments still apply, but main service lines are open 8am to 8pm, 7 days a week.
Visiting our branches
Sunflower Lanyard
We recognise that not all disabilities and health conditions are visible.
The Hidden Disabilities Sunflower Lanyard scheme in our branches signals that you might need extra assistance, and we're here to help.