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There are lots of scam sellers and fake ticket sites online.
Our guide can help you to dodge the scams and keep your money safe.
Before you jump at the chance to buy cheap tickets online for a gig or a show, make sure it’s not a scam.
Genuine ticket sites have safe ways to pay, such as by debit or credit card. Only pay on a site where the tickets are for sale.
If a site or seller wants you to pay another way, such as direct to a bank account or by wire transfer, it’s a sign of a scam. This is like handing over cash and is hard to trace. If you pay and things go wrong, you may not get your money back.
Buy from a well-known ticket company or site that is registered with STAR. This is the safest way to get tickets.
Fraudsters tend to use social media or trading websites to sell phoney tickets.
Before you buy, check a site's terms and conditions. Make sure you know how they can help if things go wrong.
Fraudsters can use low prices and hard to find tickets to tempt you into buying. If a price is a lot lower or tickets are sold out everywhere else, it could be a scam.
Make sure a deal is genuine before you pay.
Ask lots of questions and look at reviews. Lots of good reviews from different buyers are better than mixed, bad or no reviews at all.