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Financial Institutions Sentiment Survey 2025
Find out what’s shaping strategy, investment and optimism across the financial services sector.
Read time: 10 mins Added: 16/06/25
Building resilience and maintaining optimism
This year’s Financial Institutions Sentiment Survey shows that business growth expectations have remained steady year-on-year, despite ongoing geopolitical uncertainty and market volatility.
What stands out is the strength of long-term optimism – not just for individual institutions, but for the broader financial sector and UK economy.
Firms are signalling a clear intent to invest, modernise and grow. From accelerating AI adoption to deploying capital with renewed strategic focus, financial institutions are laying the groundwork for long-term transformation. There is a growing recognition that technology will be key to enhancing competitiveness and unlocking new value.
Lisa Francis Managing Director, Head of Institutional Coverage, Lloyds Corporate & InstitutionalInvesting for growth
That optimism is being translated into action.
Across the industry, financial institutions are actively investing in their future – focusing capital on digital transformation, developing talent, and strengthening their analytics and data capabilities.
Improving economic conditions and stronger international relationships are seen as key to unlocking even greater investment potential in the UK.
AI: From potential to impact
Artificial intelligence has shifted from promise to performance. 91% now see AI as a business opportunity.
No longer viewed as a future concept, AI is delivering measurable value across financial services - enhancing client experience, improving decision-making, and driving innovation.
This growing confidence is redefining how financial institutions think about technology, positioning AI as a central pillar of long-term growth strategies.
For a more detailed look at the survey, download the full report (PDF, 3.5MB).