Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal.

So that our colleagues can help customers most in need, some Telephone Banking services are temporarily unavailable. Find out more.

 

Documentary Collections

Documentary collections can provide you with cost effective and secure support when trading with overseas partners.

Banks will only release documents to importers enabling them to take possession of goods against payment, or against a legally valid instrument of future payment such as a bill of exchange*.

Why use documentary collections?

Importers

As an importer you are able to examine the shipping documents before paying or accepting a bill of exchange. This enables you to ensure that the goods match those that you were expecting to receive.

Exporters

As an exporter, your overseas customers can only take delivery of the goods once they have paid for them or accepted a bill of exchange to pay at a later date.

Documentary collections are subject to universally accepted rules set out in Uniform Rules for Collections (URC) publication 522 issued by the International Chamber of Commerce.

Apply for documentary collections

On the phone

0345 072 5555

We are available Monday to Friday, 7:00am – 8:00pm; Saturday, 9.00am – 2.00pm, excluding UK Public Holidays.

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International Trade Portal

International trading is a big step forward for your business, but it can be difficult to know how to break into a new market.

More about the International Trade Portal

International Business

Trading internationally can bring new benefits to your business. We’ll guide you through the next steps.

*A bill of exchange or ‘draft’ is a written order by the drawer (the person drawing the bill) to the drawee (the party on whom the bill is drawn – often a bank) to pay a specific amount to the payee (the beneficiary) at a specified time.  If the drawee ‘accepts’ the bill he indicates his commitment to pay the bill. The bill of exchange fulfils multiple roles: as a payment instrument, as a means of granting credit to the drawer and by providing liquidity to the beneficiary if the accepted bill can be discounted.

Important Legal Information

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.