Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Business Insurance existing customers
Make a claim, manage your policy and get in touch.
Manage your insurance policy
If you're unsure who your policy is with, check your insurance documents
-
For policies issued by Arthur J. Gallagher after 31 December 2013:
Call 01384 862662. Lines are open Monday to Friday, 9am to 5pm.
-
For policies issued by Allianz Insurance plc on or before 31 December 2013:
Call 0344 893 9560. Lines are open Monday to Friday, 9am to 5pm.
For policies issues by Superscript after 10 November 2026:
Log on to the customer portal, or call 0330 912 1279. Lines are open Monday to Friday, 9am to 6pm, closed on Bank Holidays.
Make a claim
If you're unsure who your policy is with, check your insurance documents
-
For policies issued by Arthur J. Gallagher after 31 December 2013:
Please contact your underwriter directly using the phone number in your policy documents.
-
For policies issued by Allianz Insurance plc on or before 31 December 2013:
Call 0344 893 9580. Lines are open Monday to Friday, 9am to 5pm.
For legal expenses policies issued by Allianz Insurance plc on or before 31 December 2013:
Call 0370 243 4340. Lines are open 7 days a week, 24 hours a day.
The Allianz legal advice line will log the call and a legal advisor will aim to call you back within 1 hour.
For policies issues by Superscript after 10 November 2026:
Log on to the customer portal, or call 0330 912 1279. Lines are open Monday to Friday, 9am to 6pm, closed on Bank Holidays.