Mobile Branches

Our mobile branches services are currently suspended

As the impact of the coronavirus outbreak is felt across the UK, for the safety of our customers and colleagues, all our mobile branch services are suspended until further notice.

We plan to resume our mobile branch services when it is safe to do so. Thank you for your understanding at this difficult time.

Other ways to bank


Internet Banking

At the moment the safest and easiest way to bank with us is through Internet Banking and our Mobile Banking app. Here are just some of the things you can do:

  • Pay people and companies
  • Transfer money
  • Manage regular payments
  • Manage who can access your account
  • Pay in cheques (£1000 per cheque, £2000 daily limit)
  • View and cancel regular payments

We use the very latest security tech to help you stay safe online. And you’re always protected by our online and mobile banking fraud guarantee.

Log onLog on to Internet Banking

Telephone banking

Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than usual and our call waiting times are much longer. 

So we can support our most vulnerable customers, please only call us if your enquiry is urgent. 

You can still use our Internet and Mobile Banking services.

Going into branch

If you need to go into branch, to keep us all safe, we’ve made some changes to our opening hours and the services on offer. In some cases we may have had to temporarily close a branch. Please check our branch finder.

For more information on how we can support you, visits our Coronavirus (COVID-19) help and support page.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.