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You can pay in cheques, transfer money, and do much more, all from your mobile.
Update your phone number
It’s important that we have your correct phone number, in case we need to get in touch. Or to check it’s you when making online purchases and payments.
If you’re a full access user, you can update your business phone number within Online for Business and the Business Banking app. You can also complete a form and send it to us. Or give us a call.
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- Select the cog icon in the top right of the screen. This takes you to Profile and Settings.
- Under ‘Profile’ select ‘View and update your contact details’.
- In the ‘Business’ tab, you can update your phone number.
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To make sure we have the right phone number for you simply fill in, print, and send us this form.
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You can only change your number by phone if you have a PhoneBank for Business password.
If you don’t have one, please complete the form in the By post option.
We’re open Monday to Friday, 8am to 5pm and Saturday, 9am to 2pm. This excludes bank holidays.
- Log in to Online for Business.
- Select ‘Admin’ then ‘Your business’ tab.
- Under Business contact details, select ‘Email and phone numbers’.
- This screen shows your business phone numbers.
- Here, you can add or delete business phone numbers.