Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Google Pay for Business Debit Cards
Set up and use Google Pay
Set up in minutes and enjoy:
- Speed: Pay in seconds with your mobile device.
- Security: Your card details are never shared with merchants.
- Simplicity: One seamless way to pay - in store, online and in app.
Frequently asked questions
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To protect you from fraud, we might occasionally limit the value or number of payments you can make using Google Pay and ask you to use your card instead. Some retailers may also limit payments to £100.
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You’ll be able to see your most recent transactions made using Google Pay on that device. All your card transactions will appear on your bank statement in the usual way.
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Each Google Pay enabled device can load as many cards as you want to Google Wallet. As devices do not share cards, if you want the same card on two different devices, you will need to load the card on each device separately.
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All retailers who accept contactless payments will accept Google Pay whether they’re in the UK or overseas. Different transaction limits will apply depending on which country you’re in. We recommend carrying your physical card as a backup in case a retailer is unable to accept Google Pay.
If you use Google Pay to pay with a card overseas, standard overseas charges will apply according to your card terms and conditions. Based on your mobile plan and mobile network’s offering, additional message data charges and foreign transaction fees may also apply.
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Report your business card as lost or stolen.
If your device is lost or stolen, Android Device Manager will help you find, lock and delete your details from a different device or browser.
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When you replace or update your device, you’ll need to add your card to your new device. Be sure to remove your card from your Google Wallet if you no longer use or sell your phone.
To remove cards from Google Wallet, simply select the relevant card in your Google Wallet then select remove card at the bottom of the screen.
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If your card shows in Google Wallet, but you still can’t make a payment, it’s likely because the card has been added but isn’t active yet.
To activate your card:
- Open Google Wallet
- Select your card
- Follow the steps shown to complete activation
- Once activated, your card will be ready to use.
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If you did not add your card to Google Wallet yourself, please call us on 08000150193 or +44 131 203 3102 immediately to get the help to secure your account and investigate the activity.
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Call us on 03458355712 to get help if you’re still experiencing issues.
If you need to speak to someone, our agents are here to help Monday to Friday, 8am to 6pm, and Saturday, 9am to 2pm.
View terms of use for Google Pay
Mobile Banking is available to internet banking customers. We don’t charge you for Internet Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.
Google Pay, Google Wallet and Google Play are trademarks of Google LLC.
Google Pay is not available on all debit cards, credit cards and accounts. The Google Wallet app must be downloaded and is available on Android devices with contactless capability (NFC) and Host Card Emulation (HCE) enabled, running on the Android 9.0 (Pie) operating system or newer.