Help & Support

Account management

Online banking

Payments

Security & fraud

Coronavirus (COVID-19) – Supporting your business

Find out what additional financial support is available for businesses impacted by coronavirus. 

Coronavirus supportabout how we can support you

Useful forms and resources

Find a list of online forms and resources to help you add signatory access, remove or amend access for existing IB users, create or amend a standing order and more, all in one convenient place.

Useful forms for business with a turnover of £0-£3m

Useful forms for business with a turnover of £3m-£25m

Support through financial difficulty

We understand our customers may face a range of different problems but most of these will impact on revenue and short-term cash flow requirements.

Lloyds Bank is committed to helping customers find a way forward if they are experiencing financial difficulty.

Support through financial difficultyabout Support through financial difficulty

Help with bereavement

If you’ve lost someone in your business or who operated a business account, we’re here to help make the process of sorting out the finances as simple and straightforward as possible.

Should the worst happen you can rely on us to give you guidance and support when you need it most.

Help with bereavement

Contact us

If you are an existing customer, please contact either your Relationship Manager, or our Business Management team on 0345 072 5555.

If you're a new customer, please call us on 0800 056 0056.

Lines are open Monday to Friday - 7am to 8pm and Saturday -  9am to 2pm except on UK bank holidays.

Twitter

Got a question?

We’re on Twitter 24/7.

You can receive news and product updates and share your feedback and experiences with us.

Tweet us @lloydsbankbiz

Business guides

Practical guides to support you in developing your business - from starting up, scaling up, through to exporting internationally.

* We don’t charge you for the Mobile Banking app but any applicable account transaction charges will still apply. You should also check with your mobile operator as they may charge you for certain services such as downloading or using the app. You will need a smartphone running iOS or Android. The app is not compatible with some older versions of the operating systems – check the Apple App Store or Google Play for more details. Business Internet Banking registration required. Services may be affected by phone signal and functionality. Use of Mobile Banking is subject to our Business Internet Banking Terms and Conditions.

Important Legal Information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.