Help and support
Supporting your banking needs
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
Find out more
Got a Business Credit Card or Charge Card? Find out how to manage your account, make payments and update details.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Business insights
Sector, start-up, run and grow
Useful resources
Discover products and services together with specialist insight to support your business sector.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Hear from the businesses we’ve worked side by side with to overcome challenges and succeed. Browse the customer stories below or use the filters to select the topic and subtopic you’re interested in.
Find out why a hotel business that multi-banked with the competition, approached us to see if we could help diversify their business and switch their banking to us.
1 Aug 2025
3 mins
Find out how The King’s Head pub can better serve their customers by taking card payments using Lloyds Bank Cardnet®.
6 Sep 2024
3 mins
Find out how we’ve been supporting easyJet’s customers by providing consistent and well-supported merchant acquiring solutions for nearly two decades.
30 May 2024
3.5 mins