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Five reasons why businesses are using Tap to Pay
From accepting payments on the spot to staying flexible during busy periods, Tap to Pay is helping small businesses get paid quickly and conveniently. Here’s what you need to know.
Read time: 4 mins Added: 23/07/26
Whether you’re a tradesperson, personal trainer, market trader or mobile beauty professional, getting paid quickly and conveniently is an important part of running your business.
Tap to Pay allows businesses to accept contactless card and digital wallet payments using a compatible smartphone, without the need for additional payment hardware.
If you’re considering whether Tap to Pay could work for your business, here are five things worth knowing.
1. More businesses are using Tap to Pay than you might think
Tap to Pay is becoming an increasingly familiar way for small businesses to accept payments.
Recent Lloyds research found that over half of businesses surveyed (52%) already use Tap to Pay, while a further 35% are aware of the technology even if they don’t currently use it.1
Just as importantly, businesses that use Tap to Pay report positive experiences. According to the research, almost all users (95%) said they were satisfied with the technology, with over half (56%) saying they were very satisfied.
For businesses considering Tap to Pay for the first time, these findings suggest it is becoming an established and trusted way to accept payments.
3. It can fit into the way you already run your business
Your phone is already at the centre of many day-to-day business activities. From managing appointments and responding to customers to navigating between jobs and handling administration, it’s often one of the most important tools you use.
Tap to Pay can become part of that existing workflow by allowing you to accept payments from the same device you’re already using throughout the day.
Businesses in the Lloyds research highlighted that Tap to Pay fits naturally into how they already use their phone for work, while ease of setup and access through an existing banking app were also cited as important factors when considering adoption.
For small businesses, simplicity matters. The easier a payment solution is to use and integrate into the day-to-day, the easier it can be to focus on serving customers and running the business.
5. It’s designed with security in mind
Security is understandably one of the first things businesses consider when choosing a payment solution.
Our research found that concerns around security and fraud remain among the most common barriers for businesses that have not yet adopted Tap to Pay. However, this sits alongside very high satisfaction levels among existing users (95%), suggesting that confidence often grows once businesses begin using the technology.
Modern Tap to Pay solutions are designed with security in mind and use technology that helps protect payment information during transactions.
As with any financial service, it’s important to choose a provider you trust and understand the security features and protections available to you and your customers.
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1Lloyds - Tap to Pay Research (February 2026)