Amend Online for Business access

You can complete our online Mandate Variation form builder to request updates to who can access Online for Business, what type of access they have and what accounts they can see.

Here are some of the changes you can make

  • Upgrade to full access status – Upgrade an existing delegate user to Full Access status. Individuals granted Full Access (Full Power signatories) status have unlimited access to all the features of Internet Banking. They can also edit the level of access granted to people with Full Access (Delegate) status.
  • Change to delegate status – Change a user to delegate status. Delegate Full Access users can make online payments. View Only (Delegate) users can log in and see all transactions on the account, but cannot set up or authorise any themselves. You can also use this option to add or remove online access to specific accounts and cards.
  • De-register an Online for Business user – Remove access to Online for Business for the user. They will no longer be able to log in to the service.
  • Other changes you can make – When completing the mandate variation form builder you will also be given the option to update the signatories on your business mandate, update your mailing address and your signing instructions.


If you would like to register a new user for access to Online for Business, please complete our online registration form.

Before you start

You'll need the following details

  • Your UK mobile number and email address
  • Business sort code and account number

Complete your Mandate Variation request in 3 easy steps

Create a request

Create your request and once completed you will be able to generate a PDF form.

Download & print

Download the completed PDF to your device and print it out.

Get signatures & post

Collect all the required signatures and post the request using the address provided on the form.

Please note: this form will be blocked on a mobile phone to ensure our customers can clearly read all the information. You can use a laptop, desktop or tablet with an up to date browser.

  • You can choose to set different levels of online access for each of your internet banking users, depending on their role and your business requirements. There are three user access levels to choose from: Full access user (for account signatories only); Full access delegate user and View only user.

    What are the different levels of access?

     

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

     

    View current and historic statements

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

     

    Check balances, view recent transactions across current, deposit and business loan accounts

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

     

    Pay bills to another person or company without the need for a cheque

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

     

     

    Set up or amend individual payment limits for Delegate users

    Full Access (Full Power Signatories)

    Full Access (Delegate)

     

    View Only Access (Delegate)

     

     

    Online service to allow 2 or 3 users to authorise all payments

    Full Access (Full Power Signatories)

    Full Access (Delegate)

     

    View Only Access (Delegate)

     

     

    Make up to 25 payments at one time with our multiple time payments facility

    Full Access (Full Power Signatories)

    Full Access (Delegate)

     

    View Only Access (Delegate)

     

     

    Transfer money between your Lloyds Bank business accounts

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

     

     

    Set or amend and cancel most standing orders

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

     

     

    View and cancel most Direct Debits**

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

    View Only

     

    Print your statement or download it into a financial software package

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

     

    Apply for a business loan, overdraft, savings account and Business Credit Card

    Full Access (Full Power Signatories)

    Full Access (Delegate)

     

    View Only Access (Delegate)

     

     

    Trust account

    Full Access (Full Power Signatories)

    Full Access (Delegate)

    View Only Access (Delegate)

    • It's easier to complete the form using a PC or laptop.
    • You can save your work as you go and can come back later to complete if needed. When you're ready you can then generate the printable form.
    • To help keep your details safe, we'll clear any unsaved details if you're away after 30 minutes or more, and you'll need to start again.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.