Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Logging in to Online for Business for the first time
Follow these steps to get started.
How to log in for the first time
- Go to the Online for Business log in page and enter your username, also known as your User ID. If you have a Lloyds personal Internet Banking username, you may be able to use this.
- Use your card reader to confirm it’s you:• insert your authentication or debit card• check the last 5 digits of your card number match what's on the login screen• select 'Identify' and enter your card PIN• enter the 8-digit passcode on the login page and choose 'Continue.'If it doesn’t work, repeat these steps.
- If asked, create a permanent password. You’ll need this for some tasks, such as making or approving payments.
- If asked, create your memorable information.
- Choose whether to trust your device. If you do, you can use characters from your memorable information instead of your card and card reader next time you log in.
Having problems with your card reader? Get card reader support
Frequently asked questions
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Yes. If you’re registered for Online for Business, you can log in to a view only version.
How to log in before you get a card reader
- Open your ‘Welcome to Online for Business’ email.
- Select ‘Application tracker’ at the bottom of the email.
- Enter your email address, then enter the one-time passcode we send you by email.
- Enter your mobile number, then enter the one-time passcode we send you by text.
- Select ‘Start activation’ in the Application tracker.
- Follow the instructions on screen.
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We’ll ask you to use your card reader in three ways when you’re online:
to help confirm your identity with the ‘Identify’ function
to set up new payees using the 'Respond’ function
to make a first payment to a new recipient with the ‘Sign' function.
We’ll tell you each time you need to use it with simple on-screen instructions. It doesn’t hold any personal information about you and you don’t need to connect it to a computer.
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Password managers can help you create strong passwords, but sometimes they don’t meet our security criteria. For example, they may include a special character that we don’t allow.
If this happens, we’ll show an on-screen error message to help you change it.
Keep in mind, you’ll need to save the final password in your password manager when prompted for future logins.
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If it’s been 10 working days and you don’t have what you need, check it hasn’t arrived at the business address you registered with. If you still don’t have everything, you can get 24/7 support using our AI Assistant on the login page. The team are available Monday to Friday, 7am to 11pm, or Saturday and Sunday, 9am to 5pm, excluding UK bank holidays. Or contact us
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Yes, if you use Lloyd’s Internet Banking for your personal accounts, you can log in to Online for Business using your personal details.
You’ll also be able to use your Personal or Business Debit Card with your card reader as long as the last 5 digits of the card match the digits shown on the screen. Click in the box and amend if needed. Remember to use the correct PIN for the card you use.
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If you don’t know your PIN, you’ll need to call us to order a new one.
If you know your PIN but it’s not working, you can unlock it at a Lloyds Bank or Lloyds Bank Cashpoint©. Find out how to unlock your PIN.
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You can change or reset any of your login details, as long as you have your account details and card reader.
Go the to Online for Business login screen, select ‘Forgotten your login details’ and follow the on-screen steps.
You can get 24/7 support with AI Assistant on the Online for Business login page.
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You’ll need to apply for each business separately using the Register for Online for Business page.
New accounts that sit within businesses that are already registered will automatically be available to view when you log in.
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To increase the size of display, simply click on the '0' button on your reader. This will increase the size of the information displayed.
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You should be able to use most other UK bank card readers with your card in the same way. As long as you have your card and PIN, you should still be able to generate passcodes with any reader. If you don’t have access to another card reader, call us
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Find answers to common questions and get help logging in to Online for Business.