Improving for you

When banking on the move you need your bank’s website to meet your needs, whether you’re on your smartphone, tablet or computer. We’ve been working hard to improve your online experience and you will begin to notice our fresh new look and feel website that is being rolled out across the whole of, making it easier to navigate and use our website.

What improvements have been made?

  • New mobile and tablet friendly design – view our website easily on tablet and mobile
  • Improved homepage – fresh new look and feel
  • Clearer navigation – get to where you're going easily with a smart new navigation panel
  • Faster access – reach the things you need quicker, like finding a number to call us
  • More clarity – everything you need to know up front, with no jargon, to help you make informed decisions
New mobile and tablet friendly designs

What does responsive mean?

It means that no matter what device you’re using to visit, the site will adapt to fit to your screen. You can see and interact with the same content, from mobile phones to home computer screens.

We’ve also improved the look and feel of the site, so when you use a modern web browser, you’ll have a great online experience with us.

Changes to our website

Will I need to do anything differently?

No. Your day-to-day online banking services won't change and you can log on just as easily as you always have. We've made sure the services you use regularly are within easy reach.

Highlighting log on button

We haven’t done this alone; you’ve helped us shape this new site through testing new features, and we’ve listened to what you've had to say.

Thank you for all the help you’ve given to make even better.

Important Legal Information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB:

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.