Help & Support
Log on to Online for Business
Log on securely using three characters from your memorable information, or with your Card Reader.
The easiest way to log on to Online for Business is to tell us you’re on a trusted device.
This means we’ll usually only ask you for three characters from your memorable information, as well as your password, each time you log on.
Sometimes we may ask you to use your Card Reader, so it’s a good idea to always have one to hand.
How to log on
Step 1
On the first page we’ll ask for your User ID and password. Enter these in the boxes.
Step 2
Next we’ll need 3 characters of your memorable information. The number above each box tells you which to enter.
Sometimes we may also ask you to use your Card Reader, as an additional security step.
Step 3
You might be asked to trust your device. This is a security feature. You should do it if you’re going to log on often from here.
All done!
Now you’re through to your accounts.