Help & Support
My Online for Business card reader isn’t working
There are two reasons why your card reader might not be working.
- Your card reader is locked.
- The batteries need replacing.
If you have a 'Battery Low' warning message on the card reader display the batteries will need replacing.
This can be done easily. You’ll need 4 x LR44 1.5v batteries and a small screwdriver. Remove the screw at the back of the reader and replace the batteries. Your card reader will then be ready to use.