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Fraudsters could call your business and pretend to be someone you trust, like your bank or a company you deal with.
The scam is to trick you into paying money to another account - their account.
Fraudsters can copy a phone number so it looks genuine on your caller ID.
They can sound professional on a call and may know details about your business, such as the bank account number. All of this can help them to win your trust so that you do as they say.
This video shows how scam calls work and could help you to protect your business.
The following tips can help your business to beat fraud.
But if you need to report fraud, use the contact us page to find the right number.
We’ll never call to tell you to move money to another account. And we’ll never call to ask for your:
If you get a call like this, hang up.
A genuine caller won’t mind if you hang up. They’ll always find another way to contact you. Or you can contact them.
Always use a number you trust from your own records or a website, not one from a call.
Or you can call your Relationship Manager.
Fraudsters want you to talk so they can trick you into a scam. They hate it if you hang up. But that’s how you beat a scam call.
Make sure everyone at your business knows what to do.