Business Banking Resolution Service (BBRS)
A new dispute resolution service for UK businesses.
Register your interest in using the new dispute resolution service for UK businesses.
A new, independent dispute resolution service is being established for eligible small and medium sized UK businesses that have unresolved complaints with participating banks.
The new organisation is called the BBRS and will be guided by its commitment “to do what is right, fair and reasonable at all times”.
Lloyds Bank is one of the participating banks which have committed to support the BBRS.
If you are interested in finding out more information or in registering your interest in using the new service, please visit the BBRS website.
ANY PROPERTY GIVEN AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR OTHER DEBTS SECURED ON IT.
All lending is subject to a satisfactory credit assessment.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500
The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.
*Lending discretion of Relationship Managers varies and some applications may be referred for further credit checks. All lending is subject to a satisfactory credit assessment.
**You will need a smartphone running iOS or Android. The app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details. Business Internet Banking Registration Required. Terms & Conditions Apply.
Introductions may be made to selected companies within the Lloyds Banking Group or other 3rd party companies.