Download our app
You can pay in cheques, transfer money, and do much more, all from your mobile.
Apple Pay
Set up and use Apple Pay
Set up in minutes and enjoy:
- Speed: Pay in seconds with your mobile device.
- Security: Your card details are never shared with merchants.
- Simplicity: One less thing to carry, one more way to stay in control.
Apple Wallet
- Open the Apple Wallet app on your iPhone then select the + sign in the top-right corner. Or select 'Wallet & Apple Pay' from either the Apple Watch app, iPad settings or Mac System preferences followed by 'Add Card'.
- Select 'debit or credit card'.
- To add your card details, tap or hold your card close to your iPhone, or using your camera scan the card or type the details manually.
- Then follow the step-by-step guide.
- You may need to verify your card. Select one of the options on screen and follow the instructions.
- Your card is now added to Apple Pay and you can select this card as your default card.
Apple Pay is only available to customers who have a Visa Corporate Charge Card and Visa Purchasing Card.
Frequently asked questions
-
If you’re asked to verify your card, you can do so with a One Time Passcode (OTP), or by calling us.
-
If your registered number is from another country, you won’t receive the SMS. We’re working to support international number in the future and will update customers once it’s available.
-
To protect you from fraud, we might occasionally limit the value or number of payments you can make using Apple Pay and ask you to use your card instead. Some retailers may also limit payments to £100.
-
Visit the Apple website to check which devices are compatible with Apple Pay and where you can use them to make payments and purchases.
-
For corporate clients, Apple Pay is currently supported for Visa Charge and Purchasing cardholders only.
-
Each Apple Pay enabled device can load up to eight cards. As devices do not share cards, if you want the same card on two different devices, you will need to load the card on each device separately.
-
You’ll be able to see your most recent transactions made using Apple Pay on that device. All your card transactions will still appear on your bank or credit card statement in the usual way.
-
All retailers who accept contactless payments will accept Apple Pay whether they’re in the UK or overseas. Different transaction limits will apply depending on which country you’re in. We recommend carrying your physical card as a backup, in case a retailer is unable to accept Apple Pay.
If you use Apple Pay to pay with a card overseas, standard overseas charges will apply according to your card terms and conditions. Based on your mobile plan and mobile network’s offering, additional message data charges and foreign transaction fees may also apply
-
If your device has been lost or stolen, please call us immediately to stop your card. Call us anytime on 0800 096 4496 If you're outside the UK call +44 1908 544 059. A replacement card will be issued, and you’ll be able to add it to your Apple Wallet once it arrives.
Please also report it using Apple’s Find My Phone. For details on what to do if your Apple device is lost or stolen, visit the Apple website.
-
If you replace or update your device, you’ll need to add your card(s) again to the Wallet app using the same Apple Pay set up process as you did before. Be sure to remove your card(s) from Apple Pay before you dispose of your device.
View terms of use for Apple Pay
Mobile Banking is available to Internet Banking customers. We don’t charge you for Internet Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Apple Pay is not available on all debit cards, credit cards and accounts. Available on iPhone 6/6+ and above, iPad with Touch ID and Apple Watch.
Coming soon
Apple Pay will be coming soon for Business Credit card customers. We will share once it is available.
Corporate Card Support
Here you’ll find the latest copies of our Programme Administrator Guides, Cardholder Guides, Terms and Conditions and the forms you’ll need to manage your card programme.