Lost , stolen and misuse reporting

If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person then please notify us immediately by calling the relevant number below:

Lost, stolen and misuse reporting

Products

Contact number

Products

Business Cashpoint® Card

Contact number

0800 096 9779 UK (+44 1702 278 270 from abroad)

Products

Business Debit Card

Contact number

0800 096 9779 UK (+44 1702 278 270 from abroad)

Products

Business Credit Card

Contact number

0800 096 9779 UK (+44 1702 278 270 from abroad)

Products

Business Charge Card

Contact number

0800 096 9779 UK (+44 1702 278 270 from abroad)

Products

Commercial Telephone Banking

Contact number

0345 072 5555 UK (+44 1733 347 338 from abroad)

Products

PhoneBank® for Business

Contact number

Products

Online for Business

Contact number

0345 300 0116. Lines are open Monday – Friday 7am – 8pm and Saturday, 9am – 2pm.  This is excluding bank holidays.

Products

Telepay/Teledebit

Contact number

Products

Bacstel IP Direct and Indirect

Contact number

Products

Code Authenticator

Contact number

To avoid the misuse of your card, PIN or security information, you should:

  • Keep your card, PIN and security information in a safe place.
  • Never share this information with other people.
  • Check your statements carefully and report any unusual transactions to us as soon as possible.

Cashpoint® is a registered UK trademark of Lloyds Bank plc.

PhoneBank® is a registered UK trademark of Lloyds Bank plc.