Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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No arrangement fee if you apply online for Asset Finance before July 2026.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Guides and products to help with the day-to-day running of your operation, covering money, tax, insurance, and people.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
Accelerating regional growth, investment and the net zero transition in the Midlands.
26 Nov 2025
7 mins
There’s lots to consider when you’re buying a pharmacy, this article outlines some key considerations.
13 Nov 2025
4 mins
Smarter payment systems are transforming the customer experience. With fast, flexible payment options growing in demand, find out how businesses can streamline operations and drive revenue at every touchpoint.
11 Nov 2025
5 mins
Discover how Lloyds Bank Market Intelligence provides anonymised transaction insights to help UK businesses.
10 Nov 2025
6 mins
Explore the causes of the rise in pension risk transfers, and how insurance companies are managing this transition.
4 Nov 2025
2 mins
We can offer a range of free careers services to prepare students for the world of work and support schools with their regulatory responsibilities.
3 Nov 2025
4 mins
Eleanor Moorhouse, Women Entrepreneur Lead, outlines the benefits of manufacturing SMEs employing women.
28 Oct 2025
3 mins
Fraud prevention isn’t just a seasonal task - it’s a smart business habit. This guide highlights key risks across the payment journey to help your business stay one step ahead.
28 Oct 2025
4 mins
Discover smart, low-risk ways to make your cash reserves a bigger asset that better supports your retail business growth.
27 Oct 2025
3 mins
Explore how the insurance, transport & finance sectors can collaborate to de-risk the UK’s electric vehicle transition for a net zero future.
24 Oct 2025
6 mins