Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, malining and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
Find out more
Got a Business Credit Card or Charge Card? Find out how to manage your account, make payments and update details.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Tailored opportunities for disabled and neurodivergent entrepreneurs.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
We can offer a range of free careers services to prepare students for the world of work and support schools with their regulatory responsibilities.
3 Nov 2025
4 mins
Fraud prevention isn’t just a seasonal task - it’s a smart business habit. This guide highlights key risks across the payment journey to help your business stay one step ahead.
28 Oct 2025
4 mins
Eleanor Moorhouse, Women Entrepreneur Lead, outlines the benefits of manufacturing SMEs employing women.
28 Oct 2025
3 mins
Discover smart, low-risk ways to make your cash reserves a bigger asset that better supports your retail business growth.
27 Oct 2025
3 mins
Explore how the insurance, transport & finance sectors can collaborate to de-risk the UK’s electric vehicle transition for a net zero future.
24 Oct 2025
6 mins
Practical guidance for GPs on premises and succession planning.
20 Oct 2025
4 mins
A pilot study exploring how intelligent real-time performance data could support more targeted, cost-effective retrofit planning and deliver better outcomes for the built environment.
15 Oct 2025
Oonagh McGrane, Director, Institutional Propositions and Network, shares how banks can prepare for change as the payments ecosystem nears a technological leap forwards to next-generation banking.
13 Oct 2025
8 mins
Read the full report to explore how smarter, tailored payment solutions are powering hospitality growth.
3 Oct 2025
5 mins
Dave Atkinson, UK Head of Manufacturing, SME & Mid Corporates, explores how UK and global SME manufacturers are well positioned to meet today’s evolving defence challenges.
1 Oct 2025
5 mins