Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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No arrangement fee if you apply online for Asset Finance before July 2026.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
Comprehensive cover: find out how insurers can mitigate the risk of payment outages.
7 May 2026
5 mins
As cyber attacks become more frequent, read our ten essential steps on how to stay ahead.
17 Apr 2026
5 mins
Discover how Externally Addressable Virtual Accounts can add value to your treasury strategy.
19 Mar 2026
5 mins
Dave Atkinson, UK Head of Manufacturing, SMEs & Mid Corporates, reflects on the key factors that will shape decision-making in 2026 and beyond.
16 Jan 2026
Fraud prevention isn’t just a seasonal task - it’s a smart business habit. This guide highlights key risks across the payment journey to help your business stay one step ahead.
28 Oct 2025
4 mins
Discover how UK universities are transforming payments with Open Banking to boost efficiency, reduce costs and enhance the student experience.
26 Aug 2025
5 mins
Retailers are a prime target for cyber criminals and fraudsters, but what steps can you take to reduce the risk of attacks and maintain business as usual?
9 Jul 2025
3 mins
Find out what’s shaping strategy, investment and optimism across the financial services sector.
15 Jun 2025
10 mins
The risk of cyberattacks are increasing for the legal sector. Discover which kind of attacks law firms are most exposed to, and 7 tips to help prepare in the event of an attack.
4 Jun 2025
10 mins
Understand how law firms can handle client money smoothly, efficiently, and with protected interactions.
22 May 2025
6 mins