Help and support
Supporting your banking needs
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
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On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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Got a Business Credit Card or Charge Card? Find out how to manage your account, make payments and update details.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
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Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Business insights
Sector, start-up, run and grow
Useful resources
Access business tools, funding, networking and support for Black entrepreneurs.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
Read the full report to explore how smarter, tailored payment solutions are powering hospitality growth.
3 Oct 2025
5 mins
Dave Atkinson, UK Head of Manufacturing, SME & Mid Corporates, explores how UK and global SME manufacturers are well positioned to meet today’s evolving defence challenges.
1 Oct 2025
5 mins
Accelerating regional growth, investment and the net zero transition in the North West.
28 Jul 2025
As sentiment around carbon markets swings between hope and scrutiny, there’s a renewed sense of urgency, and opportunity, to get it right.
23 Jun 2025
Find out what’s shaping strategy, investment and optimism across the financial services sector.
15 Jun 2025
10 mins
Accelerating growth, investment and the net zero transition in the South West.
5 Jun 2025
5 mins
As volatility reshapes global markets, learn how UK corporates can manage risks and turn uncertainty into opportunity.
19 May 2025
18 mins
Discover six actionable steps law firms can take to unlock trapped liquidity, optimise working capital, and tackle challenges from Basis Period Reform.
15 May 2025
6 mins
Jon Hodgkins, Director, Care & Education Valuations at Christie & Co, considers the state of play for the UK care home sector in 2025.
9 May 2025
8 mins
Jennifer Gill and Jenny Nicol of real estate services company Savills consider the key trends, challenges and opportunities in the day nursery sector, including consolidation, skills and strategies for optimising income.
1 Apr 2025