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5 payment-related insights every business should know to thrive in 2026
As 2025 draws to a close, retail and hospitality businesses have navigated a year of change in payments. From fraud prevention to smarter POS systems, the landscape has shifted to meet evolving customer expectations. As we look to 2026, here are 5 payment-related insights you should know to help your business thrive.
Read time: 5 mins Added: 09/12/25
Fraud prevention trends: How businesses can strengthen defences
According to data from the Crime Survey for England and Wales, for the year ending September 2024, fraud is now the most common crime type in England and Wales. It’s estimated to account for 41% of all reported crime1. As payment-related fraud tactics become more sophisticated, merchants need to combine technology with human awareness. With this in mind, layered security and staff training remain critical.
Get ahead of payment-related fraud with our downloadable fraud prevention checklist.
How payment technology and POS innovations drive business growth
Smarter POS systems, flexible payment options, and QR codes aren’t just nice-to-have – they’re part of a long-term strategy to future-proof your business. Innovations like Pay-at-Table and split-bills aren’t seasonal fixes, they reflect a broader trend towards frictionless commerce. Investing in these technologies can unlock new revenue streams and improve customer loyalty, year-round. Every sector has its own needs; and we’ve recently carried out a survey of hospitality businesses.
Our Hospitality Sector report is packed with data-driven insights showing how payment tech can transform operations and boost growth.
For all the insights, download the full report: From Till to Table: Driving Innovation in Hospitality.
Strategies for reducing chargebacks
Chargebacks can be a costly challenge for merchants. Clear refund policies, accurate transaction records, and strong fraud checks are essential to reduce disputes and protect revenue. Investing in tools that help you track and verify transactions can save time and money.
Read the full chargeback article to find out more.
Optimising your payment page for conversions
Your payment page is your digital shop window. A well-designed payment page builds trust and reduces cart abandonment. Customers expect a frictionless experience – and a clean, secure checkout can make the difference between a sale and a lost customer.
Get the rest of the payment page top tips here.
Preparing for peak sales season, and beyond: How to ensure smoother transactions
Peak season stress-tests your payment systems – are you ready for the rush? Preparing early for seasonal surges is key to avoiding downtime and lost sales. Businesses that stress-test POS systems and offer multiple payment options – contactless, mobile wallets, and instalment plans – can keep queues moving and customers happy. Flexibility matters most when transaction volumes spike, and planning ahead reduces risk while protecting revenue.
Read the full article to find out more about preparing for peak sales season – and beyond.