Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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Got a Business Credit Card or Charge Card? Find out how to manage your account, make payments and update details.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Tailored opportunities for disabled and neurodivergent entrepreneurs.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
From fraud prevention to smarter POS systems, the landscape has shifted to meet evolving customer expectations. As we look to 2026, find out how your business can thrive.
9 Dec 2025
5 mins
Smarter payment systems are transforming the customer experience. With fast, flexible payment options growing in demand, find out how businesses can streamline operations and drive revenue at every touchpoint.
11 Nov 2025
5 mins
Oonagh McGrane, Director, Institutional Propositions and Network, shares how banks can prepare for change as the payments ecosystem nears a technological leap forwards to next-generation banking.
13 Oct 2025
8 mins
Read the full report to explore how smarter, tailored payment solutions are powering hospitality growth.
3 Oct 2025
5 mins
From managing rising costs to investing wisely, this report offers actionable insights to help your business overcome sector-specific challenges and thrive this peak season.
12 Sep 2025
4 mins
Discover practical ways businesses can optimise payments, boost customer loyalty and prevent fraud ahead of the busiest time of the year.
12 Sep 2025
5 mins
Discover how UK universities are transforming payments with Open Banking to boost efficiency, reduce costs and enhance the student experience.
26 Aug 2025
5 mins
Learn what a chargeback is, what to do when it happens and 5 top business tips to reduce disputes.
11 Jul 2025
Exploring how insurance brokers can address merger and acquisition driven inefficiencies by modernising treasury functions.
9 Jul 2025
5 mins
As volatility reshapes global markets, learn how UK corporates can manage risks and turn uncertainty into opportunity.
19 May 2025
18 mins