Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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No arrangement fee if you apply online for Asset Finance before July 2026.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Guides and products to help with the day-to-day running of your operation, covering money, tax, insurance, and people.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
Universities are discovering new and innovative ways to make the processing of payments faster, safer and more seamless than ever before.
13 Sep 2024
Tim Pyecroft, Managing Director and Head of Corporate Sales, Global Transaction Solutions, discusses the benefits of virtual accounts for driving efficiency, and the importance of a ‘spring clean’ before implementation.
3 Sep 2024
Gain insight on how emerging Open Banking technology such as APIs and VRPs will drive change in the payments landscape.
30 May 2024
Find out how businesses can adapt their payment strategies and stay ahead of the competition.
23 Apr 2024
10 mins
The rise in UK interest rates has been a shock to many SMEs. What practical steps can they take to overcome the resulting business challenges?
19 Apr 2024
4 mins
Discover how Externally Addressable Virtual Accounts (EAVAs) can make the role of the corporate treasurer faster, easier and less cumbersome.
26 Feb 2024
6 mins
Paying invoices in your suppliers’ local currency could reduce risk, speed up the process and save money.
5 Feb 2024
5 mins
Why you should consider settling invoices in local currencies
Discover how embedded payments are eliminating complicated user journeys and providing a streamlined customer experience.
17 Oct 2023
4 mins
When costs increase, keeping your business profitable and resilient can be challenging. Pricing decisions should be carefully considered.
22 Jul 2022
7 minutes