You can request copy statements (your transaction history) after you have closed your account. You can do this at any time during the next five years. In addition, if you're closing a current account, we will provide you with your transaction history (at no cost) covering up to five years prior to the date of closure, unless you choose not to receive it at that time.
If you’re closing a current account, you can choose:
We need to ensure that we send information to the right person at the right address. The volume of paper you will receive could be quite large; up to 60 pages of confidential copy statements if you receive the full five years' worth of history, and even more for accounts with high transaction levels.
Therefore, before we post you these documents, you should contact us, or visit us in any branch, to confirm which of the following you would prefer.
Regardless of your choice, you will be able to request a copy of the same transaction data from us at any point during the five years after you have closed your account.
You may prefer not to receive your transaction history at all at this stage.
You will be able to request a copy of the same transaction data from us at any point during the next five years after you have closed your account.
To contact us about your transaction history call us on 0345 072 5555.
If you’re calling from abroad or prefer not to use the 0345 number you can call +44 1733 347 338.
Lines open 7am to 8pm Monday to Friday and 9am to 2pm Saturday, except on UK bank holidays.
Complete our Account Closure form to request the closure of your Business Banking account(s).
The closing balance can be credited to a new/existing bank account via internal account transfer, CHAPS, cheque or International Money Transfer.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.