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To protect you from fraud, we might occasionally limit the value or number of payments you can make using Google Pay and ask you to use your card instead. Some retailers may also limit payments to £100.
Google Pay is only available to customers who have a Visa Corporate Charge Card and Visa Purchasing Card.
If you’re asked to verify your card, you can do so with a One Time Passcode (OTP), using our app or by calling us.
If your registered number is from another country, you won’t receive the SMS. We’re working to support international number in the future and will update customers once it’s available.
To protect you from fraud, we might occasionally limit the value or number of payments you can make using Google Pay and ask you to use your card instead. Some retailers may also limit payments to £100.
For corporate clients, Google Pay is currently supported for Visa Charge and Purchasing cardholders only.
Each Google Pay enabled device can load as many cards as you want. As devices do not share cards, if you want the same card on two different devices, you will need to load the card on each device separately.
You’ll be able to see your most recent transactions made using Google Pay on that device. All your card transactions will still appear on your bank or credit card statement in the usual way.
All retailers who accept contactless payments will accept Google Pay whether they’re in the UK or overseas. Different transaction limits will apply depending on which country you’re in. We recommend carrying your physical card as a backup, in case a retailer is unable to accept Google Pay.
If you use Google Pay to pay with a card overseas, standard overseas charges will apply according to your card terms and conditions. Based on your mobile plan and mobile network’s offering, additional message data charges and foreign transaction fees may also apply.
If your device has been lost or stolen, please call us immediately to stop your card. Call us anytime on 0800 096 4496 If you're outside the UK call +44 1908 544 059. A replacement card will be issued, and you’ll be able to add it to your Google Wallet once it arrives.
Android Device Manager will help you find, lock, and delete your details from a different device or browser.
When you replace or update your device, you’ll need to add your card to your new device. Be sure to remove your card from your Google Wallet if you no longer use it or sell your phone.
To remove cards from Google Pay, simply select the relevant card in your Google Wallet then select remove card at the bottom of the screen.
View terms of use for Google Pay
Mobile Banking is available to Internet Banking customers. We don’t charge you for Internet Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.
Google Play is a trademark of Google LLC.
Google Pay is not available on all debit cards, credit cards and accounts. Google Pay app must be downloaded and is available on Android devices with contactless capability (NFC), running on the Android 4.4 KitKat Operating system or newer.
Apple Pay and Google Pay will be coming soon for Business Credit card customers. We will share once it is available.
Here you’ll find the latest copies of our Programme Administrator Guides, Cardholder Guides, Terms and Conditions and the forms you’ll need to manage your card programme.