Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal.

So that our colleagues can help customers most in need, some Telephone Banking services are temporarily unavailable. Find out more.

Important legal information

We aim to be as transparent as possible, which is why we give you access to information regarding the legal responsibilities we adhere to.

Legal information links
Products	Legal Information links
Products Our information	Legal Information links Read important information about us including Lloyds Banking Group companies and information about compensation arrangements Website terms and conditions
Products Our suppliers	Legal Information links Read the terms and conditions governing our suppliers
Products Compliance	Legal Information links Read our global PATRIOT Act Certificate Lloyds Bank plc regarding correspondent accounts for foreign banks
Products Your information	Legal Information links Read our personal and business data policy
Products Cookie policy	Legal Information links View our cookie policy
Products Benchmarks	Legal Information links Read important information about Lloyds Banking Group’s participation in Benchmarks As a guide, a Benchmark is an index, rate or price that is determined from time to time by reference to the state of the market, which is made available to the public and is used as a point of reference for certain transactions or investments.

Product terms and conditions

Inter-bank agency agreement

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.