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Lost, stolen and misuse reporting

If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person then please notify us immediately by calling the relevant number below:

Products Contact number
Business Cashpoint® Card 0800 096 9779Call telephone number 0800 096 9779 UK (+44 1702 278 270Call telephone number +44 1702 278 270 from abroad)
Business Debit Card 0800 096 9779Call telephone number 0800 096 9779 UK (+44 1702 278 270Call telephone number +44 1702 278 270 from abroad)
Business Credit Card 0800 096 9779Call telephone number 0800 096 9779 UK (+44 1702 278 270Call telephone number +44 1702 278 270 from abroad)
Business Charge Card 0800 096 9779Call telephone number 0800 096 9779 UK (+44 1702 278 270Call telephone number +44 1702 278 270 from abroad)
Commercial Telephone Banking 0345 072 5555Call telephone number 0345 072 5555 UK (+44 1733 347 338Call telephone number +44 1733 347 338 from abroad)
PhoneBank® for Business 0345 072 5555Call telephone number 0345 072 5555
Online for Business 0345 300 0116Call telephone number 0345 300 0116
LloydsLink 0345 982 5522Call telephone number 0345 982 5522
Telepay/Teledebit 0345 070 6223Call telephone number 0345 070 6223
Bacstel IP Direct and Indirect 0345 982 5325Call telephone number 0345 982 5325
Code Authenticator 0345 982 5522Call telephone number 0345 982 5522

To avoid the misuse of your card, PIN or security information, you should:

  • Keep your card, PIN and security information in a safe place.
  • Never share this information with other people.
  • Check your statements carefully and report any unusual transactions to us as soon as possible.