Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
Open a business account for a free 6-month Xero subscription and up to £400 in rewards.
Borrowing
Loans, cards and finance
Find out more
Take payments
Card readers and online
Existing customers
Smarter card payments for smaller businesses with Lloyds Accept.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Guidance and support to help you reach new markets and trade with confidence.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Hear from the businesses we’ve worked side by side with to overcome challenges and succeed. Browse the customer stories below or use the filters to select the topic and subtopic you’re interested in.
Breck Homes grew from a startup to a leading affordable housing developer in just five years. They’ve created homes, jobs, and lasting community impact across the North West and West Yorkshire. With support from Lloyds, the business is scaling sustainably while staying true to its mission.
10 Sep 2025
4 mins
How manufacturer White’s Bakery delivered a turnaround that tripled turnover.
4 Sep 2025
7 mins
Find out why a hotel business that multi-banked with the competition, approached us to see if we could help diversify their business and switch their banking to us.
1 Aug 2025
3 mins
How DFS uses Lloyds Bank Market Intelligence data to sharpen strategy, boost marketing ROI, and stay agile in a competitive UK furniture market.
16 Jul 2025
4 mins
Explore how the owner of sustainable soap company Little Soap became an international brand, whilst dealing with neurodiversity.
15 Jul 2025
Explore how strong collaboration and clear communication helped Ryanair and Lloyds Cardnet launch a new merchant acquiring relationship smoothly and on schedule.
4 Jul 2025
5 mins
How Technoset invested in skills, new technology and new opportunities to drive growth.
23 Jun 2025
9 mins
Lloyds’ commercial card solution helped Capita generate efficiency and accuracy improvements across the organisation – read how.
17 Jun 2025
3 mins
With fast, highly accurate payment notifications, BullionVault’s investors know instantly when deposits have reached their account.
12 Jun 2025
5 mins
How a 20-year strategic banking relationship is fuelling Ultimate Finance’s growth, and how our support extends beyond just lending.
28 May 2025
4.5 mins