Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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No arrangement fee if you apply online for Asset Finance before July 2026.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Guides and products to help with the day-to-day running of your operation, covering money, tax, insurance, and people.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
Whether you’re an established exporter or exploring international markets for the first time, uncover the tools to help your business thrive globally.
20 Feb 2026
Sponsored by Lloyds, this four-part featured series from The Return Property and Investment Podcast, hosted by UK housing investment specialist, Anna Harper, explores the real-world challenges and opportunities facing SME property investors and developers.
3 Feb 2026
5 min
Explore the key insights from the final report as part of this collaborative regional growth and the net zero transition series, in partnership with edie.
22 Jan 2026
45 mins
Looking back at how customers paid in 2025 can reveal what’s working, and what’s not. Whether you run a bustling café, an independent boutique, or a multi-site operation, make sure your business is ready to deliver a fast, flexible payment experience this year.
21 Jan 2026
5 mins
A podcast series sharing insights from the trading floor, exploring trends and developments relevant to corporate and institutional treasurers.
8 Jan 2026
5 mins
The CBI and Lloyds Industrial Strategy Roadshow on digital and technology welcomed policymakers and businesses to discuss how to support government to deliver against its sector plan.
17 Dec 2025
5 mins
Accelerating regional growth, investment and the net zero transition in the Midlands.
26 Nov 2025
7 mins
Explore the causes of the rise in pension risk transfers, and how insurance companies are managing this transition.
4 Nov 2025
2 mins
Eleanor Moorhouse, Women Entrepreneur Lead, outlines the benefits of manufacturing SMEs employing women.
28 Oct 2025
3 mins
Discover smart, low-risk ways to make your cash reserves a bigger asset that better supports your retail business growth.
27 Oct 2025
3 mins