Help and support
Supporting your banking needs
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
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On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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Got a Business Credit Card or Charge Card? Find out how to manage your account, make payments and update details.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
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Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Business insights
Sector, start-up, run and grow
Useful resources
Access business tools, funding, networking and support for Black entrepreneurs.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Hear from the businesses we’ve worked side by side with to overcome challenges and succeed. Browse the customer stories below or use the filters to select the topic and subtopic you’re interested in.
AW Hainsworth’s high quality wool products are renowned around the world. It’s now targeting £30m in revenue by 2030, with plans for expansion into new markets and new products.
17 Oct 2025
4 mins
Westaway Sausages has transformed from a startup company to one that leads in innovation and performance in the competitive meat products sector, with support from Lloyds.
22 Sep 2025
5 mins
How manufacturer White’s Bakery delivered a turnaround that tripled turnover.
4 Sep 2025
7 mins
Explore how the owner of sustainable soap company Little Soap became an international brand, whilst dealing with neurodiversity.
15 Jul 2025
How Technoset invested in skills, new technology and new opportunities to drive growth.
23 Jun 2025
9 mins
From hand-making soaps in her kitchen to supplying major UK retailers, find out how this Cotswolds-based natural soap company is branching out into new markets abroad.
11 Feb 2025
2 mins
Discover how Lloyds Cardnet® helped Wilton Patisserie streamline their payment processes, saving valuable time and allowing them to focus on growing their business.
21 Jan 2025
Welsh ice-cream manufacturer gg’s slash production times and expand to larger markets with the support of a £70,000 Hire Purchase funding facility from Lloyds.
21 Nov 2024
2 mins
Read how UK food supplier Meadow meet their supply chain and international client needs with the help of Lloyds Bank Gem®, a leading cash management and payments platform.
13 Nov 2024
Watch Mike and his team at Flake Bake prepare for their biggest Notting Hill Carnival ever thanks to the support of our Black Entrepreneurs programme.
30 Aug 2024