Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
Find out more
Got a Business Credit Card or Charge Card? Find out how to manage your account, make payments and update details.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Tailored opportunities for disabled and neurodivergent entrepreneurs.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
Discover how banks are adding value through data insights to help management teams make smarter, more informed decisions.
30 Jan 2024
5 mins
Businesses in every sector are feeling the impact of rising fuel prices. Find out how switching to a more efficient strategy can help.
26 Jan 2024
3 mins
Read more about rising fuel costs and how to ease the burden
As inflationary pressures rise, business owners may need imagination and inspiration as well as determination to keep costs at a manageable level.
26 Jan 2024
5 mins
A video series of experts and customers discussing the opportunities and challenges facing you and your organisation’s journey to net zero. Season 5 dedicated to the Just Transition is available now.
26 Jan 2024
Staff are feeling the impact of higher prices.
19 Jan 2024
3 mins
Find out how to support your staff whilst balancing your business needs
We can’t always predict the future. But by building resilience, businesses can push through adversity and adapt to change.
19 Jan 2024
5 mins
In this article, a diverse panel of tech leaders share their thoughts on key challenges that need to be overcome for generative AI to achieve its true potential.
30 Nov 2023
6 mins
Alex Cave, Head of Data Science, Lloyds Bank shares his insights on how AI can help businesses operate more efficiently and grow.
10 Nov 2023
Discover how embedded payments are eliminating complicated user journeys and providing a streamlined customer experience.
17 Oct 2023
4 mins
In this article, Liz Scoffins, from the Manufacturing Technology Centre (MTC), shares her thoughts on how small and medium sized businesses can accelerate their journey to Net Zero.
16 Oct 2023
4 mins