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Healthcare Confidence Index 2025
Read time: 12 mins Added: 23/06/25
Welcome to the Lloyds Healthcare Confidence Index 2025, which has been reporting on the experiences and aspirations of GPs, pharmacists and dentists since 2011.
The latest Index looks back on another challenging year for the sector, with the incoming government promising a new 10-year plan to reform the NHS.
The data for the Lloyds Healthcare Confidence Index was collected in January and February 2025, before interest rates and inflation gradually fell, and global economic uncertainty increased.
Though overall confidence remains negative, the Healthcare Confidence Index improved in the last year, from -21 to -16 points, driven largely by a sharp uptick in sentiment among GPs.
GP overview
GP sentiment saw a strong rebound, rising 20 points, with over a third now forecasting growth. However, challenges remain, including staffing pressures, NHS contract changes, and 80% of GPs saying they never want to be a partner.
Dentist overview
Dentists remain the most confident of the three professions, with 70% expecting profit growth and strong optimism around goodwill values. There is also a growing appetite for practice acquisitions. However, inflation, tax, and staffing continue to pose major challenges, alongside rising financial pressures.
Pharmacy overview
Pharmacist confidence dipped slightly, with profit expectations softening and views split on the future of script-related income. There are also growing concerns about tax. However, it’s positive to see that most pharmacies remain growth-focused, with many planning to expand or open new sites.
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