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Welcome to the Lloyds Bank Healthcare Confidence Index for 2022, which has been reporting on the experiences and ambitions of healthcare businesses since 2011.

Recognising economic uncertainty and the increasing importance of sustainability, our latest reports include an overview of the index results and findings from the SME Net Zero Monitor. 

This year, the Index shows how healthcare providers are facing up to growing financial pressures from rising energy prices, interest rates and inflation, which are squeezing budgets like never before.

More so, the findings revealed there is much more to do in raising awareness for the impact of new sustainability rules for healthcare businesses, which could mean bigger bills. 

Dentist overview

Dentists short-term confidence is the highest of the three professions at 35 points. (70%) still expect to grow profits this year, and goodwill values remain high, reflecting the optimistic outlook.

GP overview

GPs short-term confidence is showing the sharpest decline in 2022, dropping 17 points from three to -14. (46%) Nearly half of GPs expect profits to fall over the next 12 months. (79%) Four in five GPs expect financial pressures to increase over the next five years.

Pharmacy overview

Pharmacists short-term outlook declined during 2022, dropping from 29 to 14 points.  The number of pharmacists expecting to grow profits fell from 65% to 46%, while four in five (82%) said they expect some financial pressures.

Sustainability overview

This year, four in five (80%) of the GPs, dentists and pharmacists surveyed say sustainability is important to their plans for the future, up from 75% last year. All three professions are taking  measures to improve their sustainability. The most popular actions are reducing waste (average 65%) and reducing energy use (average 49%).

Our Healthcare Confidence Index is based on the outlook of GPs, dentists and pharmacists for the future of their businesses and the sector. The result is shown on a dispersement index (maximum confidence +100 and minimum confidence -100) and is designed to provide a measure of overall confidence within primary healthcare.


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Related links

Healthcare Insights

Our ‘Need to Know’ resources which share impartial healthcare insights from recognised specialists and address the main issues facing healthcare professionals today.

Healthcare Hub

Supporting individual practices and the healthcare sector as a whole with the right knowledge, insights and banking products.

Sustainability Hub

Supporting UK businesses transition to low-carbon, sustainable business models and operations to pursue new clean growth opportunities.

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