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Our Healthcare Confidence Index is based on the outlook of GPs, dentists and pharmacists for the future of their businesses and the sector. The result is shown on a dispersement index (maximum confidence +100 and minimum confidence -100) and is designed to provide a measure of overall confidence within primary healthcare.

This year the overall index has seen its third consecutive year of growth, and while sentiment is still negative at -10 (on a scale from -100 to +100), it is higher than at any time since the survey began in 2011/12. It is important to note that the research took place in January 2020, before the COVID-19 outbreak which has had such a fundamental impact. Nevertheless, it still contains some valuable insights into where healthcare was before the crisis.

Our latest reports include an overview of the results from Martyn Kendrick, National Head of Healthcare at Lloyds Bank and insight from a professional working in each sector.

GP report

Healthcare Confidence Index 2020 GP report

Dentist report

Healthcare Confidence Index 2020 Dentist report

Pharmacist report

Healthcare Confidence Index 2020 Pharmacist report

While all reasonable care has been taken to ensure that the information provided is correct, no liability is accepted by Lloyds Bank for any loss or damage caused to any person relying on any statement or omission. This is for information only and should not be relied upon as offering advice for any set of circumstances. Specific advice should always be sought in each instance.

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While all reasonable care has been taken to ensure that the information provided is correct, no liability is accepted by Lloyds Bank for any loss or damage caused to any person relying on any statement or omission. This is for information only and should not be relied upon as offering advice for any set of circumstances. Specific advice should always be sought in each instance.