Healthcare Confidence Index 2020/2021
Read time : 7 mins Added: 09/12/2020
Our Healthcare Confidence Index is based on the outlook of GPs, dentists and pharmacists for the future of their businesses and the sector. The result is shown on a dispersement index (maximum confidence +100 and minimum confidence -100) and is designed to provide a measure of overall confidence within primary healthcare.
Welcome to the latest Lloyds Bank Healthcare Confidence Index, looking back on a year of unprecedented challenges for the sector. Dental practices were closed, GPs moved to e-consultancy platforms and pharmacists saw demand grow as more people sought their advice. So, for the first time, we decided to run the Healthcare Confidence Index twice this year, to give GPs, dentists and pharmacists a platform to share their experiences and insights.
After three years of growth, it comes as little surprise that the overall index, which gives a reading of net confidence, fell from an all-time high of -10 in January to -19 in October (on a scale from -100 to +100).
Our latest reports include an overview of the results from Martyn Kendrick, National Head of Healthcare at Lloyds Bank and insight from a professional working in each sector.
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