Healthcare Confidence Index 2023

Read time: 12 mins    |    Added date: 26/02/2024

Welcome to the Lloyds Bank Healthcare Confidence Index 2023, which has been reporting on the experiences and aspirations of GPs, pharmacists and dentists since 2011.

The latest index shows overall confidence has fallen, with a rebound among pharmacists not strong enough to counter declining confidence among dentists and GPs.


GP overview

GPs remain the least confident of the professions surveyed in 2023. Only 15% of GPs said they expect to increase profits in the next year, which reflects the increasing costs they face. 

Staffing costs and locum fees stay very high. More so, they no longer have as much extra income from the COVID vaccination programme.

Read the report (PDF, 1.57MB) PDF, opens in new window

Dentist overview

Dentists have been feeling the effects of high inflation, interest rates and energy prices at a time when consumers are also cutting back on spending. Despite 2023 being a tough year for all professions, dentists have remained the most confident profession surveyed with 73% of them expecting to increase their practice profits in the year ahead.

Read the report (PDF, 1.16MB) PDF, opens in new window

Pharmacy overview

After two years of falling confidence, pharmacists’ outlook bounced back in 2023.

Three in five pharmacists expect to grow profits in the year ahead, while over half expect NHS services to patients to improve over the next five years.

Read the report (PDF, 1.22MB) PDF, opens in new window

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