When Aldbury Properties Ltd.'s loan term came to an end with another bank, they were clear that building a longer-term relationship was key to any future support.

Aldbury Properties Ltd is a family-owned UK business focusing on property investment. It has acquired a portfolio of self-contained units in London over several decades.

Wanting to refinance a loan that had reached maturity, while being mindful of succession planning and paying down their existing debt in a long term and sustainable way, their broker suggested Lloyds Bank as an experienced banking solution to help them forge a longer-term relationship.

With no previous relationship, the borrower managed to secure a £12.5m Partially Amortising Loan, secured against the self-contained residential units. The size of deal represented an emerging trend our Real Estate Intermediaries team have seen, with a growing demand for quality, rather than businesses looking to smaller, more tactical arrangements.

From the outset, our key objective was to build a trusting and workable relationship that truly understood the needs of the borrower. Our loan facilitated a like-for-like refinance and provided a new 5-year loan, where the repayment profile was set over a longer period, with the loan term being set over a shorter period, keeping monthly repayment more manageable.

“The customer was not under pressure to re-bank but had grown disillusioned with their existing provider, and their goal was to find a banking relationship they could work with going forward.”

Shaun Zucker,
Business Development Manager, Lloyds Bank

A relationship-led approach

Our deal team was instrumental in shaping and modelling multiple solutions, structuring a proposal which met their business expectations and strategic objectives. The options were also based on how long they required funding for, and their attitude towards interest rate risk management.

Given the size and complexity of the portfolio, this meant close collaboration – especially with our credit team – who supported throughout the transaction, ultimately delivering a good outcome for the broker and client. There were also a number of examples during the transaction where issues were identified and worked through, thanks to the professionalism and pragmatic approach of all parties, including solicitors, valuers, credit, as well as internal stakeholders.

The key difference, as always, was the relationship and rapport that was built within the team. Apart from the bank’s strong reliable track record and pricing solution, the business development manager also involved a relationship director in the first client meeting with the broker. This approach helped build credibility and gave Aldbury Properties Ltd the reassurance of knowing the person who would be responsible for the ongoing day-to-day management of their relationship.

As a relationship bank that supports the broker market, we continue to promote our real estate proposition – specifically our partially amortising loan – and our ability to execute on large, complex transactions, helping brokers and their clients to forge a new relationship with us.

“It's Lloyds Bank’s dedication to the relationship aspect of working with brokers and UK businesses, that makes these deals possible.”

Rudi Winslow,
Carbon F C Ltd. 

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Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc, Lloyds Bank Corporate Markets plc and Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH.

Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is a wholly-owned subsidiary of Lloyds Bank Corporate Markets plc. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH has its registered office at Thurn-und-Taxis Platz 6, 60313 Frankfurt, Germany. The company is registered with the Amtsgericht Frankfurt am Main, HRB 111650. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is supervised by the Bundesanstalt für Finanzdienstleistungsaufsicht.

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