Help and support
Supporting your banking needs
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Online banking
Our online services
You can pay in cheques, transfer money, and do much more, all from your mobile.
Accounts and savings
Everyday banking and payments
Find out more
On top of great account features, there's no fee for a year and you can get an instant decision on credit.
Borrowing
Loans, cards and finance
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Got a Business Credit Card or Charge Card? Find out how to manage your account, make payments and update details.
Take payments
Card readers and online
Existing customers
Accept card payments with our wide range of face-to-face solutions.
International trade
Business at home and abroad
Existing customers
Insurance
Find the right cover
Find out more
Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you.
Insights and resources
Sector, start-up, run and grow
Follow our 10 essential steps to turn your dream into a successful and sustainable start-up.
Corporate solutions
For corporates & institutions
Useful resources
Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates.
Our action based business insights cover a wide range of topics. Browse our content below or use the filters to select the topic and subtopic you’re interested in.
Explore the key insights from the final report as part of this collaborative regional growth and the net zero transition series, in partnership with edie.
22 Jan 2026
45 mins
Looking back at how customers paid in 2025 can reveal what’s working, and what’s not. Whether you run a bustling café, an independent boutique, or a multi-site operation, make sure your business is ready to deliver a fast, flexible payment experience this year.
21 Jan 2026
5 mins
The UK Sector Tracker delivers monthly proprietary insights into the global and domestic macroeconomic themes impacting the UK economy and its key sectors.
20 Jan 2026
Dave Atkinson, UK Head of Manufacturing, SMEs & Mid Corporates, reflects on the key factors that will shape decision-making in 2026 and beyond.
16 Jan 2026
Stay ahead of upcoming economic events with our weekly look-ahead report.
16 Jan 2026
Catch up on the latest news, trends, and insights on sustainability and investments in debt capital markets.
15 Jan 2026
3 mins
A podcast series sharing insights from the trading floor, exploring trends and developments relevant to corporate and institutional treasurers.
8 Jan 2026
5 mins
Read the latest Business Barometer for a monthly temperature gauge of confidence levels among UK businesses.
Hann-Ju Ho – Senior Economist, Lloyds Bank Commercial Banking 23 Dec 2025
The CBI and Lloyds Industrial Strategy Roadshow on digital and technology welcomed policymakers and businesses to discuss how to support government to deliver against its sector plan.
17 Dec 2025
5 mins
From fraud prevention to smarter POS systems, the landscape has shifted to meet evolving customer expectations. As we look to 2026, here are some payment-related insights that could help your business get ahead.
9 Dec 2025
5 mins