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Financial Institutions Sentiment Survey 2024
Read time: 10 min Added date: 16/07/2024
Insights and observations from across the financial services sector.
Watch the key takeaways
Lisa Francis, Managing Director, Head of Institutional Coverage at Lloyds Bank shares her views on the key themes from the 2024 Financial Institutions Sentiment Survey.
Newfound optimism
The Financial Institutions Sentiment Survey, now in its ninth consecutive year, reveals a pivotal shift in mindset from senior leaders across the sector.
When exploring the outlook across the economy and financial services, there has been a significant uptick in optimism. With inflation much lower and expectations for policy rate cuts ahead, the industry’s outlook is significantly more positive than it was 12 months ago.
A leading financial centre
The report also considers London’s status as a global financial centre and what can be done to maintain it.
Despite hurdles, in the eyes of those surveyed, London maintains its pre-eminence in financial services with 64% expecting it to retain its status (vs 50% in 2023).
AI: From exploration to investment
Two-thirds of financial institutions told us they are already investing in artificial intelligence – double the amount of those surveyed in 2023.
Many see AI as an opportunity and are setting up dedicated teams to explore its uses, while a significant amount are also looking to establish partnerships with established AI firms.
For a more detailed look at the survey, download the full report (PDF, 6.4MB).
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